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Customer Service Software Store
Track requests made by customers and create a searchable database of problems
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| Request Tracker by CyberNiche Software |
$149.00 |
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Track and manage customer requests
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Request Tracker
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them.
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Request Tracker
If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
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Download (4.6 MB)
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| Live Site by Intermedium Corp. |
$99.00 |
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Video chat support software for your e-shop
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Live Site
The free software Live Site is devoted to arranging of a Support Service in your Website. You will be able to enliven your site in the direct meaning of this word.
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Live Site
Your customer will be able to see the staff of your company and talk to them. You will be able to dissolve the last border in the Internet business - absence of direct contact with the customer. New ActiveX Version 2.0.
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Download (7.6 MB)
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| DataTrack System by Magnoware Systems |
$349.99 |
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Quality service management software
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DataTrack System
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.
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DataTrack System
Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
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Download (4.3 MB)
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