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Call Center Software Store

An advanced, yet simple-to-use phone answering machine for your voice modem

Advanced Call Center by Pingram Marketing $39.95
Advanced Call Center

Computer answering machine


 
Advanced Call Center An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center ACC can send call notifications to your pager and voice messages over e-mail. It can also block certain types of incoming calls.

 

Download (2.2 MB)

LBE Desktop Helpdesk by Leigh Business Enterprises Ltd. $180.00
LBE Desktop Helpdesk

Easy to use helpdesk softwa - sensibly priced


 
LBE Desktop Helpdesk Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. LBE Desktop Helpdesk Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

 

Download (4.3 MB)

Request Tracker by CyberNiche Software $149.00
Request Tracker

Track and manage customer requests


 
Request Tracker Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. Request Tracker If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

 

Download (4.6 MB)

AverageTime by NightEffect $0.00
AverageTime

Average together a series of HH:MM times

AverageTime AverageTime is a quick and simple application that will average together a series of times, entered as HH:MM. Very useful in call center applications, such as finding the average handle time for a series of calls, or for finding the average wait time on a series of queues. AverageTime (Freeware.

 

Download (14 KB)

phulmonty by PHULmonty $89.00
phulmonty

Order entry, Inventory control, sales mgmt

phulmonty phulmonty

 

Download (13.3 MB)


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