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Ag Call Center Suite Software Store

Track requests made by customers and create a searchable database of problems

Request Tracker by CyberNiche Software $149.00
Request Tracker

Track and manage customer requests


 
Request Tracker Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. Request Tracker If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

 

Download (4.6 MB)

phulmonty by PHULmonty $89.00
phulmonty

Order entry, Inventory control, sales mgmt


 
phulmonty phulmonty

 

Download (13.3 MB)

rapidHELP by rapidHelp Software $0.00
phulmonty

Rapidhelp with rapidHELP Software by H&N


 
rapidHELP This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. rapidHELP Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop.

 

Download (45 MB)

Dictation Buddy by High Criteria, Inc. $32.95
phulmonty

Audio recording system for phone or dictation

Dictation Buddy Dictation Buddy is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities. Dictation Buddy Main features: 1) Automatic sound activation 2) Automatic file save on phone hang-up 3) Imbedded text notes and bookmark facility.

 

Download (809.5 KB)

Auto Dialer Pro3 by autodialer.org $53.00
Auto Dialer Pro3

Automatic call center for businesses surveys

Auto Dialer Pro3 Auto Dialer Pro3

 

Download (2.4 MB)


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