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Ag Call Center Suite Software Store
Track requests made by customers and create a searchable database of problems
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| Request Tracker by CyberNiche Software |
$149.00 |
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Track and manage customer requests
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Request Tracker
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them.
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Request Tracker
If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
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Download (4.6 MB)
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| phulmonty by PHULmonty |
$89.00 |
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Order entry, Inventory control, sales mgmt
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Download (13.3 MB)
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| rapidHELP by rapidHelp Software |
$0.00 |
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Rapidhelp with rapidHELP Software by H&N
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rapidHELP
This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
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rapidHELP
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop.
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Download (45 MB)
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| Dictation Buddy by High Criteria, Inc. |
$32.95 |
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Audio recording system for phone or dictation
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Dictation Buddy
Dictation Buddy is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities.
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Dictation Buddy
Main features:
1) Automatic sound activation
2) Automatic file save on phone hang-up
3) Imbedded text notes and bookmark facility.
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Download (809.5 KB)
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| Auto Dialer Pro3 by autodialer.org |
$53.00 |
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Automatic call center for businesses surveys
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Download (2.4 MB)
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